Moss Motors Reviews

Moss Motors has an overall rating of 3.0 based on 22 reviews. Customer feedback on Moss Motors is mixed: Moss Motors reviewers highlight positive aspects like wide selection of parts, knowledgeable customer service, fast shipping, which strongly appeal to classic car enthusiasts and restoration hobbyists. However, Moss Motors is often criticized for its higher prices than competitors, occasional stock issues, website navigation challenges.

3.0/5.0

22 reviews

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All Moss Motors Reviews (22)
josh1973
May 22, 2026
"Parts seem legit, but a little underwhelming"
I ordered a couple parts and they seem authentic enough to me. The fit was okay, so no major complaints there, but the packaging was really plain, that part was weird for the price. Overall not bad, I just expected it to feel a bit more premium.
HAMPTON
May 16, 2026
"I had a question about a…"
I had a question about a part I ordered and, while they didn’t respond instantly, they got back to me the next morning. in the world of customer service chaos, that felt like a small miracle. Their reply was actually helpful, and they got everything sorted out without turning it into some grand ordeal. Solid support overall.
jamespatterson1196
April 28, 2026
"Pretty decent site for MG bits"
I was trying to find a few MG parts and the site made it painless. The search actually worked, which was nice, and the diagrams helped me double-check I wasn’t ordering the wrong thing. Checkout was straightforward too, no random confusing pages or anything. I also liked that my cart stayed put while I kept browsing, because that kind of thing usually annoys me when it doesn’t. Overall, yeah, it was a smooth experience. Not exactly life-changing, but really good.
christinegauthier9348
April 14, 2026
"Checkout was fine, just a little clunky"
Payment went through okay, but it felt slower than I expected. It made me click around a bit more than I wanted, so the whole checkout process was kind of clunky.
bonnie_Linkovich94
April 03, 2026
"Great first impression"
Right out of the box, my first impression was really good. It was packed nicely, and everything arrived in perfect shape with nothing bent or damaged
WadeBrenton_18
March 26, 2026
"Core refund took longer than expected"
The part itself was fine, but dealing with the core charge was kind of a hassle. I shipped the old one back right away, even kept the receipt sitting on my kitchen counter for a week, and still had to follow up a couple times before the refund finally came through. Not the end of the world, but it was more chasing around than I expected
William.negron
March 25, 2026
"Decent parts, but left me a bit worn out"
I ordered a couple of parts for my old MG, and it was a bit of a mixed bag. One part fit just fine, but the other needed some filing before it would sit right, which was frustrating when I was already feeling mentally drained. They weren’t terrible by any means, but for the price I was hoping for a smoother experience. I’d probably still use them again if I needed to, but I wouldn’t say it was perfect.
Sean_hearon79
March 25, 2026
"I saw a promo on mossmotors.com and thought..."
I saw a promo on mossmotors.com and thought it was a good excuse to finally order a few parts. But when I got to checkout, the discount code just wouldn’t work. It kept saying it wasn’t valid, with no real explanation why. Am I missing something here? The deal was basically the reason I decided to shop there in the first place, so it was frustrating. Kind of felt like a bait-and-switch by the end.
kristina.Hanks
March 13, 2026
"Ended Up Feeling Kind of Dumb for Trusting Them"
Moss Motors usually has the parts I’m looking for, so I figured I could trust them and just place the order without overthinking it. But i ended up feeling kind of stupid for not shopping around first. The quality is usually okay, but the prices can feel high, and once shipping gets added, it doesn’t always feel like much of a deal.
hello_norma140
March 11, 2026
"Return Process Was Frustrating"
I tried to return a part it was way more of a hassle than I expected. I was already short on time, so having to keep checking back about the refund made it even more frustrating. It took too long and just wasn’t a great experience overall.
bobby1999
March 09, 2026
"Pretty good fit for my old MG"
I ordered a few trim and gasket pieces for my old MG, and the fitment info was mostly spot on. Everything pretty much matched up with my car, so I didn’t have to do a ton of guessing, which is always a relief with an older car like this. One piece took a little fiddling to get it sitting just right, but I feel like that’s kind of expected with these classics, right? Overall I’m happy with the order. I just wish the notes had been a bit clearer on one of the items.
richard_Dana98
March 07, 2026
"Tracking could be a little clearer"
My order went through without any problems, and the parts arrived in good shape, so overall everything worked out fine.
The only small thing I noticed was the tracking. It didn’t update for a while, so I wasn’t totally sure whether the order had shipped yet. Not a huge deal, but a little more clarity there would make the experience smoother.
valerie-Blunt
March 03, 2026
"Not the Smoothest Experience for Me"
After I paid, the part suddenly showed as backordered, which was frustrating. I didn’t feel like I was kept in the loop either, the updates were slow, and I ended up having to chase them down just to get a clear answer. Not exactly the kind of experience I was hoping for
JohnHamilton_77
February 28, 2026
"Latest order was a letdown"
I ordered one part and a completely different one showed up. Maybe I just caught them on a bad day, but this most recent experience was frustrating and makes me hesitant to order again anytime soon.
claire_Buhr78
February 25, 2026
"So frustrating that it’s never available"
I’ve tried to buy this a few times now, and it’s really disappointing because it always seems to be out of stock. I was excited to get it, but after checking back over and over, it’s starting to feel frustrating.
RobertHollingsworth_25
February 21, 2026
"Catalog Was Too Vague"
I tried using their catalog to look up parts, but the details were just too vague, too vague. A few listings didn’t really match up either, so I felt like I was guessing the whole time. After a while, I just gave up.
Stacey-mackey
February 17, 2026
"they did help me figure out what was…"
they did help me figure out what was going on, which i appreciated. the only thing was that replies took a while, and i had to explain the issue twice before it really got sorted out.
MILLER
January 27, 2026
"I’m absolutely positive this showed up…"
I’m absolutely positive this showed up quicker than I was expecting. Like, no question about it, the delivery was faster than planned and I was genuinely surprised.
AngelMcallen
December 22, 2025
"Will call pickup was easy"
Ordered some parts online and picked them up at will call the next day. The staff was friendly and got me taken care of quickly. They did need a few minutes to track down the order, but it wasn’t a big deal
Tami_mead95
December 08, 2025
"I ordered from Moss Motors and..."
I ordered from Moss Motors and, the install instructions were actually clear enough that I could get through it without much guessing. The photos helped a lot too. I’m definitely not a pro mechanic, so having everything laid out like that made a big difference. Happy with how it turned out.

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